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FAQs

How long will my order take to ship?

Orders are processed within 5 business days. Special release days may have a longer processing time frame. Contact me if you have any questions.

Shipping takes about 2-5 business days for customers in the United States.

 

Do you offer porch pick up?

Yes! Just message us after you check out and let us know you'd like to swing by to pick up & we will refund the shipping fee.

 

Can I combine my orders?

As of 4/17/2020 we will not be combining orders. I will ship orders in the way they are received to avoid any confusion. Shipping is free for every order over $29.99.

 

Can you create custom bows?

Yes! Creating custom bows for people is one of our favorite things to do! Send us a message of what you're thinking & we'll do our best to make it happen.

 

Returns & Refunds

Please make sure your address is correct before checking out. We are NOT responsible for items delivered to an incorrect address.

All items are final sale, no returns or refunds. If there is a mistake with your order or damaged item please contact us! We’ll always make it right.